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Privacy Policy

Effective Date: September 19, 2024

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At Postscripty, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, sign up for a free sample, or use our handwritten direct mail services. By using our website or services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

 

We collect the following types of information to provide you with the best possible service:

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1.1 Personal Information: When you place an order, get a free sample, download our resources, or contact us, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed through safe, verified third-party payment providers)

  • Client or recipient information (including names and mailing addresses for your card recipients)

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1.2 Non-Personal Information: We may also collect non-personal information automatically when you interact with our website, such as:

  • IP address

  • Browser type and versions

  • Time zone setting

  • Browsing behavior and pages visited on our website

Please see our cookies policy for more information.

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2. How We Use Your Information

 

We may use the information collected to:​

  • Process and fulfill your orders

  • Personalize and improve your online experience

  • Provide customer support and respond to inquiries

  • Send important updates related to your order or account

  • Conduct internal analytics to better understand our customers and improve our services

  • Comply with legal obligations

There may be other internal uses, but we will never sell your information.

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3. Sharing Your Information

 

We do not sell, rent, or trade your personal information. We may share it only as necessary in the following circumstances:

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3.1 Service Providers: We use trusted third parties, such as payment processors, printing partners, and shipping carriers, to help us operate and fulfill your orders. They are contractually obligated to handle your data securely and only for the services they provide to us.

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3.2 Legal Compliance: We may disclose information if required to do so by law, court order, government request, or other legal requests.

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4. How We Protect Your Information

 

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your data.​ We retain personal information only as long as reasonably necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or resolve disputes.

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5. Your Rights and Choices

 

You have the right, at any time, to: 

  • Request a copy of the data we hold about you.

  • Request correction of inaccurate data 

  • Request deletion of your data (subject to legal requirements)

  • Opt-out of marketing emails by clicking "unsubscribe" or contacting us directly 

  • Opt-out of direct mail campaigns by contacting us directly with this form.

To exercise these rights, please contact us here.

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5. Free Sample

 

If you provide your mailing address for a free sample, we use it only to fulfill that request and send relevant marketing from Postscripty. You may opt out of future mail marketing at any time by contacting us directly here. 

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7. Cookies and Tracking Technologies

 

Cookies are small data files stored on your device. We use cookies and similar technologies to improve site performance and analyze traffic and usage. You may disable cookies in your browser settings, but this may affect certain site features. Learn more about our cookies policy here.

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8. Children’s Privacy

 

Our services are not directed or sold to individuals under 18, and we do not knowingly collect data from them. If we become aware of such data, we will delete it promptly.

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9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

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10. Contact Us

 

If you have questions about this Privacy Policy or how we handle your data, please contact us at: dylan@postscripty.com

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Thank you for trusting Postscripty with your handwritten direct mail needs. We are committed to protecting your privacy.

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